1. USER INFORMATION

Who is responsible for the processing of your personal data?

SUBSTRATE AI S.A. is the RESPONSIBLE for the processing of the USER's personal data and informs you that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of 27 April (GDPR), and the Organic Law 3/2018, of 5 December (LOPDGDD).

What do we process your personal data for?

To maintain a business relationship with the user. The operations foreseen to carry out the treatment are: Sending commercial advertising communications by e-mail, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, that enable commercial communications. These communications will be made by the RESPONSIBLE and will be related to its products and services, or those of its collaborators or suppliers, with whom it has reached a promotional agreement. In this case, third parties will never have access to personal data. Conduct market research and statistical analysis. Process orders, requests, respond to queries or any type of request made by the USER through any of the forms of contact that are made available on the website of the RESPONSIBLE. To send the online newsletter about news, offers and promotions in our activity.

Why may we process your personal data?

Because the treatment is legitimized by Article 6 of the GDPR as follows: With the consent of the USER: forwarding of commercial communications and newsletter. For legitimate interest of the RESPONSIBLE: to carry out market research, statistical analysis, etc. and to process orders, requests, etc. at the request of the USER.

How long will we keep your personal data?

They will be kept for no longer than necessary to maintain the purpose of the processing or there are legal prescriptions that dictate their custody and when it is no longer necessary for that purpose, they will be deleted with appropriate security measures to ensure the anonymization of the data or the total destruction of the data.

To whom do we provide your personal data?

No communication of personal data to third parties is foreseen, except, if necessary for the development and execution of the purposes of the processing, to our service providers related to communications, with whom the RESPONSIBLE has signed confidentiality and data processor contracts required by the privacy regulations in force.

What are your rights?

The rights of the USER are: Right to withdraw consent at any time. Right of access, rectification, portability and deletion of their data, and limitation or opposition to their treatment. Right to file a complaint with the supervisory authority (www.aepd.es) if he/she considers that the processing does not comply with current regulations. Contact details to exercise your rights: SUBSTRATE AI S.A. CALLE CRONISTA CARRERES, 10 BAJO - 46003VALENCIA (Valencia). Email: info@substrate.ai

2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

USERS, by checking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data are necessary to fulfill their request, by the provider, being voluntary the inclusion of data in the remaining fields. The USER guarantees that the personal data provided to the RESPONSIBLE are truthful and is responsible for communicating any changes to them. The RESPONSIBLE informs that all data requested through the website are mandatory, as they are necessary for the provision of optimal service to the USER. In the event that all the data is not provided, there is no guarantee that the information and services provided will be completely tailored to your needs.

3. SECURITY MEASURES

That in accordance with the provisions of the current regulations on personal data protection, the RESPONSIBLE is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, and manifestly with the principles described in Article 5 of the GDPR, by which they are processed lawfully, fairly and transparently in relation to the data subject and are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.The RESPONSIBLE guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of the USERS and has communicated the appropriate information to them so that they can exercise them.
For more information about privacy guarantees, you can contact the RESPONSIBLE person through SUBSTRATE AI S.A. CALLE CRONISTA CARRERES, 10 BAJO - 46003 VALENCIA (Valencia). Email: info@substrate.ai

CONTACT